Testimonials page 1 (2008)
Here are the kind of things that our customers have said about us, you could say that if I had a trumpet then perhaps I should be blowing it, but I am proud of our service, and very happy when people take time out to let us know that they are very pleased with both the products and the service. You will all get a hand written compliment slip thanking you for your order wrote by myself or Tracey (sometimes Lisa) and if you are still worried about making your first order on the internet, then just give us a call on 01908 579877 to see that we are really all very nice people.
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Top Sellers .. |
You have supplied a fantastic service and am finding it hard to not share you with everyone, as want you for myself. The shops supply all types of letters but you seem to be almost the only ones that supply the name trains at such reasonable prices. Thanks and kind regards. Chloe - extremely pleased customer! (Apr 08) Recieved the train already for our grand daughter Sakina. We love it and I'm sure Sakina will love it too. Excellent service. we are delighted. Thank you very much. Susan (Apr 08) Morayshire Just a quick thank you for the prompt delivery, it made a wonderful first bithday present and Olivers parents loved it. I'll be checking out your website again soon and will recommend you to friends and family. Thanks again Helen Jackson (Apr 08) Preston Lovely toy and fantastic service too. I'll definitely be back when I next need a present. Lucy (Apr 08) London Ralph. Recieved your refund with many thanks. Its been a pleasure doing business with you! Colin (Apr 08) We regret to inform you that we have just lost our 100% possitive feedback. After more than 5 years trading we finally have a customer who was not happy with our service. Apologies to this customer. We hope you can understand that we are proud of our customer service and feel that the 10s of thousands of customers that we have had so far feel that we do offer a good, if not, a fantastic service. We received our cuisenaire rods during the week, oddly enough just after I returned from a business trip to Germany and to find that this product was made there. They take me back 40 years, having a young daughter who is struggling with moths under our new education system, they might do the trick for her, great service from you, as described, we would use you again, Many thanks Peter B (Mar 08) Shropshire Thanks very much for the prompt service, I only ordered it Wednesday night and it arrived on Friday. Thank you, the train is even better than I thought - I didn't realise the letters can be removed. My 5 year old is very jealous and has asked for one too!! A great service and I loved the hand written compliments slip in the package - added a certain personal touch to it all. Anna-Maria (Mar 08) Weymouth Thank you so much, it was rather late when I placed the order. obviously my brain was was not going! thank you so much for your excellent customer sevices, I shall recommend you to all my friends. Jo (Mar 08) Hythe Just to say a big thank you, I received the order today and am very pleased with it and the prompt service, I will definately be ordering from you again. Mary Mac (Mar 08) Glasgow Hi Ralph and Tracey. I have ordered so much from you in the last few months that I thought it was about time I said a big thank you for all your help and for always sending items through with in a day or two. I've lost count of the number of name trains I've ordered, so many of my friends have had baby boys recently, it was lovely to be able to give them a present that was a little bit different and personal, they all loved them and so did I, thank you and best wishes Louise P (March 08) Lowestoft Thank you so much for the incredibly fast service. I received my items this morning in first rate condition. My 2 year old loves the zip zap. He has played with it all day and has taken it to bed with him! My 8 week old is mesmerized by the plane mobile. Both items are worth every penny and are beautifully made. I will definately be ordering from you again...and telling all my friends about you. Very kind regards Selina H (Feb 08) Southampton Thanks so much for such a good service - I received the counting rods today, it was a trip down memory lane to see the counters again after so many years! regards Lorraine B (Feb 08) Wimbledon Hello, I just wanted to write and thank you for such a swift service. The train arrived last Friday and I only ordered them last Wednesday evening. I am really pleased with them and they make a great 1st birthday present for little boys. Many thanks. Hannah Mc (Feb 08) Dymchurch Hi, I received the item yesterday and it is fantastic - thanks so much for your speedy service, I will def be using you guys again soon!!! Regards, Rina K (Feb 08) Leytonstone Thank you very much, the train arrived on Friday and is just what I wanted. Yvonne Lamont (Feb 08) Angus My son Loves it!! Leanne Brisbourne (Jan 08) Market Drayton Hi Tracey and Ralph, This is just a quick email to say thanks for the very quick delivery of my order. I would just like to let you know that I think they are really great and I am sure my young son will like them very much, What a great product and service! Dan Rackstraw (Jan 08) Somerset Thanks, its lovely and very quick delivery, Becky Neil (Jan 08) Crawley Hi there, Sorry I didn't get back to you sooner, my email has been playing up. the train arrived yesterday and is perfect, thanks for sending it so quickley, Kind regards Sarah Jan 08 I thought you'd like to know that I have already received the goods. I'd only placed the order yesterdayand was really surprised to receive them already. Fantastic service. Thank you! Masako Hirota (Jan 08) Lincolnshire Hello, Just wanted to say recieved my order today. Was extremely surprised at the prompt delivery (i only ordered it yesterday!) Thanks very much & well done - keep up the good work. If only all internet companies were the same. regards. Hayley Ward (Jan 08) Poole hi ralph and tracey, just to say thanks for the quick delivery of my order, it is a gift for our new grandson and i know his mummy and daddy and grandson are going to love it. thanks again, regards heather mackay (Jan 08) NE Lincs Thank you, now i know that there are decent honest internet traders out there too. Good luck in your business and hope to use you again (prob for our kids christmas stuff) Hemma Trigg (Jan 08) I had seen the name train in a shop and thought it looked like a brilliant present but they did not have all the letters I needed, so I searched the web and found nametrains.co.uk. I placed the order on New Years Eve and was delighted that it arrived so quickly on the 3rd January. It is a superb gift, I cannot wait to see the recipients response to it and I am now thinking who else I can order one for. Thanks for the excellent customer service, the signed note is a real personal touch. Mike Pinder (Jan 08) Thank you so much - a very prompt service Jeanette Binks (Jan 08)
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