Just wanted to let you know how thrilled we are with the two mobiles we bought from you. They arrived in perfect condition and so convenient to have the hooks so we could put them up straight away. Our 7 week old son Cassius is enchanted by them. So reasonably priced and infinitely nicer than all those nasty plastic ones! kind regards Olivia B-Wright (Jun 08) Weybridge
Hi, I received my name train this morning exactly as wanted! Thank you so much for adding to the order, dont know where my head is sometimes!! Will be telling my friends of your very fast and friendly service and will be back with xmas orders nearer xmas. Thank you again Jo Wykes (June 08) Leics Hi There, thanks for your brilliant fast service and I must say I am very impressed with the little wooden trains. Will be in touch at xmas time for sure! take care. Ashlyn Rowley (June 08) Barry
Hi Ralph, just to let you know that 1 box arrived yesterday and the other today. That is a fantastic service and was extremely quick. Do you know of any websites that do work sheets or exercises for the cuisenaire rods. Thank you for everything. Regards Kim Whitehurst (Jun 08) France
Thank you so much for fulfilling my order so quickly. It is much appreciated as my nephews birthday is tomorrow and as a disorganised mother, I've left it to the last minute. The train looks fab so I'll probably be ordering one for my son in the near future. Many thanks again, Kind regards Karen Jones (Jun 08) Watford Hi Ralph, I never expect the shops to be perfect (they are run by people after all, and none of us are perfect), but when they make a mistake its alway nice when they put it right well and that what you have done. A few online retailers I've dealt with could learn alot from you about what great customer service is. THANK YOU! Monica H (June 08) Lytham St Annes
Many thanks for the quick delivery of the mobile I ordered, it arrived Saturday morning so thank you very much - especially for sending the hook as well! it got put up straight away and looks lovely, my son really liked it. Thank you again, Mrs Sara Pickard (May 08) Shropshire
Dear Ralph, Thank you, the trains arrived yesterday morning and I appreciated the good packaging. The trains themselves are delightful. We are expecting to need a baby gift in the next 4 weeks so you can anticipate hearing from us soon. Regards Ruth (May 08) Hi, I received my order on Saturday - very speedy delivery! Loved the train, thanks for the great service Paula (May 08) Someerset Just wanted you to know that we are really very pleased with the dolls bed and so is our little grand daughter. Regards Vivienne (May 08) Herts
Hello, The train arrived today, really pleased with it and beautifully packaged. Great service. Thank you. Heather (May 08) Inverness
May I just say, I was very pleased with my first order. Loved the box and the letters were already arranged. Fehmeedah (May 08) Swindon
You have supplied a fantastic service and am finding it hard to not share you with everyone, as want you for myself. The shops supply all types of letters but you seem to be almost the only ones that supply the name trains at such reasonable prices. Thanks and kind regards. Chloe - extremely pleased customer! (Apr 08)
Recieved the train already for our grand daughter Sakina. We love it and I'm sure Sakina will love it too. Excellent service. we are delighted. Thank you very much. Susan (Apr 08) Morayshire Just a quick thank you for the prompt delivery, it made a wonderful first bithday present and Olivers parents loved it. I'll be checking out your website again soon and will recommend you to friends and family. Thanks again Helen Jackson (Apr 08) Preston Lovely toy and fantastic service too. I'll definitely be back when I next need a present. Lucy (Apr 08) London
Ralph. Recieved your refund with many thanks. Its been a pleasure doing business with you! Colin (Apr 08)
We regret to inform you that we have just lost our 100% possitive feedback. After more than 5 years trading we finally have a customer who was not happy with our service. Apologies to this customer. We hope you can understand that we are proud of our customer service and feel that the 10s of thousands of customers that we have had so far feel that we do offer a good, if not, a fantastic service. We received our cuisenaire rods during the week, oddly enough just after I returned from a business trip to Germany and to find that this product was made there. They take me back 40 years, having a young daughter who is struggling with moths under our new education system, they might do the trick for her, great service from you, as described, we would use you again, Many thanks Peter B (Mar 08) Shropshire
Thanks very much for the prompt service, I only ordered it Wednesday night and it arrived on Friday. Thank you, the train is even better than I thought - I didn't realise the letters can be removed. My 5 year old is very jealous and has asked for one too!! A great service and I loved the hand written compliments slip in the package - added a certain personal touch to it all. Anna-Maria (Mar 08) Weymouth
Thank you so much, it was rather late when I placed the order. obviously my brain was was not going! thank you so much for your excellent customer sevices, I shall recommend you to all my friends. Jo (Mar 08) Hythe
Just to say a big thank you, I received the order today and am very pleased with it and the prompt service, I will definately be ordering from you again. Mary Mac (Mar 08) Glasgow
Hi Ralph and Tracey. I have ordered so much from you in the last few months that I thought it was about time I said a big thank you for all your help and for always sending items through with in a day or two. I've lost count of the number of name trains I've ordered, so many of my friends have had baby boys recently, it was lovely to be able to give them a present that was a little bit different and personal, they all loved them and so did I, thank you and best wishes Louise P (March 08) Lowestoft
Thank you so much for the incredibly fast service. I received my items this morning in first rate condition. My 2 year old loves the zip zap. He has played with it all day and has taken it to bed with him! My 8 week old is mesmerized by the plane mobile. Both items are worth every penny and are beautifully made. I will definately be ordering from you again...and telling all my friends about you. Very kind regards Selina H (Feb 08) Southampton
Thanks so much for such a good service - I received the counting rods today, it was a trip down memory lane to see the counters again after so many years! regards Lorraine B (Feb 08) Wimbledon
Hello, I just wanted to write and thank you for such a swift service. The train arrived last Friday and I only ordered them last Wednesday evening. I am really pleased with them and they make a great 1st birthday present for little boys. Many thanks. Hannah Mc (Feb 08) Dymchurch
Hi, I received the item yesterday and it is fantastic - thanks so much for your speedy service, I will def be using you guys again soon!!! Regards, Rina K (Feb 08) Leytonstone
Thank you very much, the train arrived on Friday and is just what I wanted. Yvonne Lamont (Feb 08) Angus
My son Loves it!! Leanne Brisbourne (Jan 08) Market Drayton
Hi Tracey and Ralph, This is just a quick email to say thanks for the very quick delivery of my order. I would just like to let you know that I think they are really great and I am sure my young son will like them very much, What a great product and service! Dan Rackstraw (Jan 08) Somerset
Thanks, its lovely and very quick delivery, Becky Neil (Jan 08) Crawley
Hi there, Sorry I didn't get back to you sooner, my email has been playing up. the train arrived yesterday and is perfect, thanks for sending it so quickley, Kind regards Sarah Jan 08
I thought you'd like to know that I have already received the goods. I'd only placed the order yesterdayand was really surprised to receive them already. Fantastic service. Thank you! Masako Hirota (Jan 08) Lincolnshire
Hello, Just wanted to say recieved my order today. Was extremely surprised at the prompt delivery (i only ordered it yesterday!) Thanks very much & well done - keep up the good work. If only all internet companies were the same. regards. Hayley Ward (Jan 08) Poole
hi ralph and tracey, just to say thanks for the quick delivery of my order, it is a gift for our new grandson and i know his mummy and daddy and grandson are going to love it. thanks again, regards heather mackay (Jan 08) NE Lincs
Thank you, now i know that there are decent honest internet traders out there too. Good luck in your business and hope to use you again (prob for our kids christmas stuff) Hemma Trigg (Jan 08)
I had seen the name train in a shop and thought it looked like a brilliant present but they did not have all the letters I needed, so I searched the web and found nametrains.co.uk. I placed the order on New Years Eve and was delighted that it arrived so quickly on the 3rd January. It is a superb gift, I cannot wait to see the recipients response to it and I am now thinking who else I can order one for. Thanks for the excellent customer service, the signed note is a real personal touch. Mike Pinder (Jan 08)
Thank you so much - a very prompt service Jeanette Binks (Jan 08)
even more testimonials
You may be very sceptical about these kind of pages, of course I could have made them all up, but I have not, I dont think I could even make the customers names up, let alone the diverse range of thank you mails that I have received. If you dont buy anything from our site then thank you for taking the time to look at it, if you do buy something from us, and are happy with the product and service, please let us know. As well as if you are not happy with something, then also let us know.
|
